Archive for the ‘Work Projects’ Category

Civil Service

Monday, December 4th, 2006

The project needed to finalise the details of the programme for our civil servants in their two week programme at the Singapore Civil Service College, so I went to meet the executives of the International Department on 1st December.Marjorie volunteered to carry the bags, so I booked us into the Meritus Negara Hotel, just off Orchard Road.In order to avoid arriving at 6 in the morning, and going to a meeting at nine, we went by Thai Airlines to Bangkok, and got the Singapore Airlines connection from there to Changi. Easy taxi ride to the hotel, which kindly upgraded us to an executive suite and made us very welcome. There is a nice bar with live music, and a delightful buffet room for breakfast and lunch.In our free time, we went to the Marriott pavement restaurant, a street McDonalds, Jason’s Supermarket (for wine of course), the Changi Museum and a housing development called Bopines, which gave me an idea for our civil servants. More anon.

 

MATT-2 Project, Bangladesh

Saturday, October 14th, 2006

Just so you know, the project is called MATT2 – Managing At The Top 2. There was a MATT1, which people liked, but too small to make any real difference. It’s due to last 6-7 years from June 2006, and we are here for the first three years. Here are some pictures of Dhaka.* WPG2 Plugin Not Validated ** WPG2 Plugin Not Validated *

Bangladesh - July 2006

Monday, August 14th, 2006

At last, the contract arrived on July 14, and we just have a week to pack up and go - or ‘mobilise’, to use the expat jargon. We had to get visas from the Bangladeshi High Commission, flights with Emirates, sort out cases, clothes, medication and a whole load of other things, not to mention all the business affairs to be dealt with.On July 18 we got the flight details, and the next day we got the passports back with visas in. The packing was still to be finalised - what about books? - too heavy to take in suitcases, they would have to go by UAF - unaccompanied air freight. I rang Uniscope International to sort that out.

July 20, and still waiting for the packers to come. Now they want a copy of my passport. Talk about last minute!

Next day the chauffeur came and picked us up, and before long we were in the T2 executive lounge at Manchester International, then by Emirates to Dubai, duty free, executive lounge again, and the Dhaka flight.

On the following morning, the driver from the Marriott picked us up and in the evening we had dinner with June Rollinson, Director of British Council Bangladesh, and John Wallace, the MATT-2 Team Leader.

Then to work!

Meanwhile Marjorie scoured Gulshan for a suitable apartment (found!) and cook/housekeeper (Taheera), and everything was sorted by August 8.

 

Kabul 5

Thursday, March 23rd, 2006

I nearly missed this one, because the tickets and visas didn’t come till the last minute. The Emirates e-ticket was fine; the UNHAS e-ticket was stuck in someone’s inbox (not mine!); the real problem was the visa. In order to get a new visa I had to have an invitation letter from Kabul, and this time one from the British Council as well. The internet in the British Embassy in Kabul was down, and then I would be in Thailand and Dhaka. So I had to use the old passport for Thailand, and get photos and forms posted to the caring arms of the British Council in Manchester, and hope everyone worked out - which it did.
Everything came through with about two days to spare, so I quickly booked a chauffeur and a window seat with Emirates, and started packing.

On 11th February I was picked up at 4.45pm, and whisked through the permanent M60 roadworks to check-in. I had a big argument with the staff, because they wouldn’t put the usual “Short Transfer” labels on my cases, to ensure they got over to Terminal 2 at Dubai. While I pursued the Manchester with the Emirates rep, the check-in dragons went before her and my backs to give their side of the story to her boss, and had her overruled.

Up to the Executive Lounge for a coffee and a paper, and before long I was standing in the cattle pen that masquerades as Gate 26. Luckily I knew the ropes, and pushed my way forward to get on board at the same time as people in wheelchairs and families with small children. The cabin crew soon had my jacket hung up and champagne poured, so not too bad really.

No sleep again, but never mind. Once in Terminal 1 at Dubai I had a few hours to kill, and as I was not waiting for another Dubai flight, my Silver Skywards flight didn’t work enough magic to get me into the Business Lounge - bring on the Gold Card! So I went and priced up booze for Barry and Alan, and various other duty free for family members. Then I bought half a dozen postcards and scrawled on them while I had a coffee.
10am is the time to go over to Terminal 2, but they had a surprise for me - the system had changed yet again. Instead of getting a boarding card at the door, we were to get proper tickets with seat numbers, and were led upstairs like a troop of boy scouts, to queue up for special cards - only to be led down again for them to be distributed.

Into the grotty minibus for the unpleasant trip to Terminal 2, which has all the glamour of Blackpool Airport. Everyone was just sat around reading their books, or in some cases smoking directly under the No Smoking signs - but no-one did anything about it.

The plane was an hour late arriving (i.e. it had left Kabul late) so we didn’t get into Kabul until nearly four o’clock. By the time the British Embassy guy had got my luggage, it was getting quite late, and we left without my passport - with the words “Don’t worry” ringing in my ears.
Rahim (the Embassy driver) took me straight to the Guesthouse, and I was allocated the same ground-floor room I had in December - home from home!

Clive and Anthony soon returned from work, and we quickly opened a few cans of Becks for a double celebration- to mark my return, and drown our sorrows at the state of the project.

Monday 13th
First up was a meeting with with my old friends Messrs Baizayee and Rahimi, the Appintments Board Secretary, Clive, and Major Rob Hart from the Canadian Strategic mission, who had been allocated to work with us. The meeting was to agree proposals for non-PRR Ministries (don’t worry about it). Afterwards I met with Rob to see how best we could work together.
In the afternoon I sat down with the Secretary and senior specialists form the Board to find our how much progress had been achieved since December. Not much, but some wondewrful and varied reasons why!
That was followed by a meeting with the Chasirman of the Civil Service Commission Dr Mushahed, a former Mujahadeen commander, to get some strategic direction.

Tuesday 14th
I agreed to train the Commission HR “experts” in Criteria Based Assessment, so started writing four workshops for them - poor buggers.

Draft Assessment test for Graduate Potential
2pm Meeting Clive Rob & me with 5 Commissioners on lack of progress
3.30pm Meeting Dr Mushahed, Clive, Anthony, Rob

Wednesday 15th
11.30am Meeting Saddiky re LEP
Lunchtime was the highlight of the week. As Afghanistan is a ‘dry’ country, the only way we can get booze is to visit the ISAF PX, nicknamed the ‘Supreme Supermarket’- all sorts of drink, plus a full range of food, clothing and military-type purchases. Because this place is in a dicey area off the airport road, we have to be kitted out in flak jackets and keflar helmets, INSIDE an armoured car. What a sight - three old men looking like something out of Dad’s Army - good job there were no photos! Guess who forgot his passport - two minutes later we were off, and only 2 minutes away at the edge of time we drove through the checkpoints into the compound. Passing notices to check our guns, we grabbed our trolleys and started loading up cases of Carlsberg, Becks and wine, along with various t-shirts and snacks. Everything in US$, so nice and easy. We went back to the Guesthouse to dump our contraband, and drove back to the office as if nothing had happened.
2.15pm Meeting with 3 Commissioners to agree use of new interview forms

Thursday 16th
9am Meeting with Mr. Baizayee on Major Rob’s work with Elyas. They had developed a prposal for staff training - an example of traveling hopefully.

Friday 17th

The day off, so instead of prayers at tge Mosque, we went to the American Market at Camp Eggars, where I bought CDs and a Blackadder DVD. ISAF Market. After lunch I had another go in the Gym!

Saturday 18th
8.30am Chased Zarif to finish 2 documents on Workshops and 1 on Selection; then get Ashraf to pick up my dry-cleaning and something for lunch.
9am Meeting Rahimi on Internship Selection and CBA Workshops
12pm Seyar - IAB Specialist Teams doc
1.30pm Take Templates to Commissioners
2pm Meeting with Baizayee to catch up, and request date for full meeting
3.30pm Meeting with Baizayee & the Appeals Board to sort out responsibilities.

Sunday 19th
10a.m. Received CSFs for Graduate Internees from Rahimi’s Department
10a.m. Seyar - Take docs to Nazari and Noori; check with Secretary time of Mtg
Clive - Baizayee’s 2 queries
Zarif - Attendance list and 24 test papers
1.30pm CBA Workshop 1
3.30pm Meeting Adele McGorkin MOD Selection Testing

Monday 20th
8.30a.m. Zarif - postcards; Appeals Workshop; Dry Cleaning
11am Meeting LEP team on CBA
? Seyar - 14 sets of Role Play Handouts for Commissioners Meeting
2pm Appointments Board meeting on CBA. Cancelled.

Tuesday 21st
? See Baizayee with Clive about his two concerns; new meeting
Zarif HR workshop handout x 25
1.30pm CBA Workshop 2 - Min Perf Stds & Handout

Wednesday 22nd
10am Meeting Messrs Baizayee, Rahimi re President’s Office
2pm Appointments Board meeting on CBA.
Zarif - minimum performance standards document - type up
Zarif Translate Written Test for Rahimi
Pack papers and notebook for tomorrow

Thursday 23rd
Guesthouse meetings on Appointments Procedures & CS Law with Clive &Anthony
PX with Adele
Samarkand

Friay 24th
American market at Camp Eggars- went mad and bought CDs, Mont Blanc pen and TAG Heuer watch
then onto the ISAF market to get an MS Office disk

Saturday 25th
Turn Akbar’s notes into a Marking Frame for this afternoon
Seyar - New Role Play Document for HR Workshop on 25th
10am Meeting Shairzay with Clive - CSC Recruitment Panel Training; Schoolteacher assessment
1.30pm -3.30pm CBA Workshop 3 (Using Nahid exercise) (Application Forms,
Interviews, Test and Exercises)
Zarif - change $100; Tuc
(3pm Mushahed meeting)
(4pm Omar meeting)

Sunday 26th
Seyar - Appeals Workshop handouts
9.30am - 11.30am (Hotak, Wahidi & Baizayee not available) Appeals Board presentation - Take handouts, plan Ashraf, Khatera, Humayoun (Grade 3 Admin Officer)
4pm See Rahimi about Graduate Assessment test results and the written test
Give Zarif draft Baizayee report

Monday 27th
Zarif - Prepare CBA certificates
10.30am Dr Rahimi
(11am - 12.30pm Sherzai/Rahimi/Baizayee/Quan IARCSC Tashkeel)
Zarif - Reliability and Validity Handout for this afternoon
Seyar - Monitoring procedure for this afternoon
1.30pm - 3.30pm CBA Workshop 4 (Record keeping for Monitoring & Evaluation,
Reliability & Validity handout)

Tuesday 28th
Morning meeting and Lunch Guesthouse Clive/Anthony - draft Monitoring Procedure and Civil Service Law
2pm Meeting Rahimi, Baizayee, Mosawi on changes to the Appointments Procedures
4pm Meeting Ms Rahela, with Clive & Anthony
Zarif - $30
Pay Guesthouse Bill

Wednesday 1st March
9 Alawi & Rafiqi
Handouts to Rahimi, Paikan & Noori
11.30am - 1.30pm - Tank Graveyard and Supreme Supermarket
2pm Meeting Messrs Alawi & Mosawi
(3.30 - 4pm Certificate Ceremony)

Thursday 2nd
(9am Tashkeel meeting)
9am Naziri and Noori
1.30 - 2pm Mosawi
note to Noori
letter to Baizayee
3pm Zarif - Transport & UNHAS ticket

Friday 3rd
Markets - Watch, MS Windows
Pack books and toffees to give as farewell presents

Saturday 4th
Worked at the Guesthouse on revisions to the Appointments Procedures

2pm Wash-up session and submit Final Report to Baizayee
check with Yousufzai, Dr Rahimi & Paikan
Pay Guesthouse Bill
Shandiz Iranian Restaurant - eight of us - Clive Anthony and me, Zarif Seyar and Jamshid, drivers Ashraf and Rasul

Sunday 5th
Travel Day
7am Rasul took me to the Airport
Met Chris & Jalma while waiting for the UNHAS
Dubai duty free, business lounge
I sat in seat 1F on the flight home, and chatted with a guy who works around the world sorting out Foundry Ceramics
Manchester, Chauffeur home, right on time for Corrie at 7.30

Dhaka

Tuesday, January 31st, 2006

I was asked to consider a long project in Bangladesh, where my expertise in Occupational Psychology, executive development, OD and international civil service reform would be useful. This would require me to move to Dhaka for three years.
This sounded great, so I worked on the project and the final presentation from Afghanistan and the UK, and expected to participate in the presentation in Dhaka in mid-December 2005. The date slipped, but OK, that gave us more time to work on the detail, and I liaised with John Wallace from the Helm Corporation, who would be the other full-time international consultant

The presentation was finally set for 25th January 2006, and flights were arranged for me to go out overnight on the 22nd/23rd to take part in the preparation meetings. I was booked on BA, the shuttle from Manchester and the flat bed of Club World from Heathrow to Dhaka. Sleep was impossible because of small children playing and screaming; and I had to wait an hour for my Priority suitcase to reach the carousel at Dhaka International Airport. Finally through immigration, I got a lift to the Marriott Guest House in Gulshan 2. I was very impressed – things had picked p considerably in the last ten years. I finally got some sleep and had some breakfast at 1pm. The staff were very helpful and attentive. They fixed me up with an internet cable for my laptop, water and soft drinks, and even meals on demand. My car came at 2pm, and took me downtown to the Helm Bangladesh office, where I met John, Mike, Barbara Samira & June. We had our first planning session for the presentation and interview. In the evening Mike Fraser took John and I to his favourite Indian Restaurant, where we had dhosas and a great curry.
Tuesday was a full day planning meeting, so we had a chicken noodle takeaway for lunch, and I ate dinner in the guest house.
On Wednesday morning, John’s driver picked me up for the last planning meeting, at the other HB office in Gulshan. We finalised the presentation and then went to the DFID office. John gave the presentation, and Mike allocated team members to answer questions over the next hour. Everything seemed to go OK, and we were told a decision would be made the next day. After the presentation, John showed me around Gulshan and banana, to see the sort of accommodation and facilities were now available. I was sure Marjorie would enjoy it here.
In the evening I was invited to dinner at the residence of June Rollinson, the British Council Director – a great meal including Parma ham – must be a rarity in Dhaka.
I was picked up at 3.30am the next morning to check in at the Airport for the return flight to UK, and only had about 30 minutes in the executive lounge before we were off. I had a bit of sleep on this flight, which was great. After landing in Heathrow, I got the bus from Terminal 4 to Terminal 1, and waited in the Executive Lounge for the shuttle up to Manchester. Linzi and Marjorie met me at the other end and whisked me home through the M60 roadworks.

Kabul 4

Tuesday, December 20th, 2005

Ian Wilding at the British Council booked my Emirates flights to Dubai, and I booked a chauffeur and a window seat for the night flight on 30th November.
The e-ticket for the UNHAS flight to Kabul and any terms of reference were still awaited.

Wednesday 30th November
The TOR and the e-ticket arrived in time, and the chauffeur picked me up as usual. Check-in and security were painfully slow, but I was soon relaxing in the Exec Lounge.
The flight was an hour and forty-five minutes late taking off, but the pleasure of Business Class, not to mention the champagne, kept me smiling. “Hello Mr. Price, my name’s Nicola, and I’ll be looking after you on this flight” is a nice change compared with BA Business Class!
After my G&T, the chicken starter with side salad was fine, but the main course was superb. Prawn Marsala with basmati rice and Indian style spiced vegetables were worth three Michelin stars - so if it can be done by Emirates at 39,000 feet, BA are insulting us. And garlic bread as well! How long since I had garlic bread?
Anyway, great film, The Island, with Ewan McGregor and Scarlet Johannsen.
Then tried to sleep.

Thursday 1st December
We landed at 8am,90 minutes late, but by the time we were bussed to the terminal, gone through security and found a seat, it was half past, and I only had to wait till 10am to transfer to Terminal 2.
The Emirates Business Lounge wouldn’t let me in despite silver status, as I was not continuing on an Emirates flight.
Marjorie txt me to say Cox & Kings now offer holidays in Bangladesh! Emirates now fly there as well, so perhaps it’s not as bad as in 1995.
The transfer to Terminal 2 was better than before, even issuing the boarding ticket in Terminal 1. The guy checked my luggage tags, so fingers crossed that I got the cases the same day, not Sunday like last time!
The flight was an hour late taking off, due to “the aircraft arriving late on the inbound flight”. Bussed to the plane, I got a nice window seat in the sixth row, and had the normal box of amusing sandwiches and a cup of coffee. After flying over the Gulf and the Iranian mountains and desert, we flew over the mountains of Afghanistan, which were already topped with snow.
Upon landing, I was met by the guy from the British Embassy whose job it was to whisk me through VIP. That means he dealt with my passport, immigration and luggage, while I waited in the armoured Toyota 4×4. Zarif gave me the latest version of the security notices, which include having to travel everywhere by armoured vehicle, so no beat-up Toyota Corrolas this trip! Luckily, both suitcases eventually appeared, and I was whisked straight off to the guesthouse. As it was winter, the offices finished at 4pm, so Clive and Anthony were there to greet me. First thing - a tinnie of Fosters, then unpack, and off to L’Atmosphere for a pseudo French meal - very good though - at least the Beaujolais Villages was French!

Friday 2nd December
After breakfast the three of us met up for a talk through the current state of play, (and not just England being thrashed by Pakistan in the third Test) and plans for the next two days. Then we went to the ISAF market, where I got loaded up with DVDs, and bought an Afghan bag, similar to Indian ones, for Marjorie. Asked the driver to get me something for the sore throat, and he came back with Strepsils - brilliant! After lunch, I waited to see if anyone was going on the Hash, but it was not to be. Instead I had a kip to get over the sore throat and imminent head cold. No internet all day, so we watched the rugby sevens from Dubai while having dinner.

Saturday 3rd December
The computer set-up at the office is a LAN, so when the internet is down we can’t even print documents. Today it was all down. I went over to the IAB to meet and greet the Commissioners and staff, who were confused over whether to follow their tradition and sit chatting, or do some work. I told them I was just there to say hello, and would arrange some meetings for the next day. I asked Zarif to do that, then Clive, Anthony and I worked at the Guesthouse, where you can get more done in half an hour than in half a day at the office. In the evening we watched Bolton thrash Arsenal over dinner!

Sunday 4th December
I led a meeting with Mr. Mosawi and his Economic team about progress with using the new procedures on recruitment actions in their area. I found that there is a freeze on recruitment, which was imposed 2 months ago! Nevertheless, this didn’t stop people carrying on recruiting, just that no appointments can be made!

Monday 5th December
The next day I carried on with pestering the Commissioners to get started on the new procedures. In the morning I met Dr Rahimi and his team - and listened to all their problems, then after lunch met with Mr Alawi to listen to him.

Tuesday 6th December
More meetings were led today, to try and push at least some progress. Problems with individual managers and whole ministries reverberated in my ears, but I borrowed Baldrick’s skill at Cunning Plans to beat the odds.

Wednesday 7th December
Today the powers that be (i.e. the World Bank) asked me to help improve the selection procedure for returning Afghans who could make a big contribution to the civil service. It sounded good fun, so I signed up.

Thursday 8th December
Clive Parry, our Component Leader, flew out today (albeit 90 minutes late, nearly missed his connection a t Dubai - he didn’t, but his luggage did. I tried to sort out problems with Finance and Communications vacancies. Asked Zarif to get me an advance on my per diems - a couple of thousand dollars in my pocket now is better than waiting for my invoice to be paid in February - and doesn’t go through the books.

Friday 9th December
The weekly day off, so we went to the ISAF market, flashed our passports and in. I got lots of DVDs for $2 each, and got 6 pashminas for Marjorie at $5 each. I hoped she would like them, otherwise it’s 30 bucks down the drain. Relax after lunch, and tried to shake off the cold.

Saturday 10th December
I sent the driver out to post my postcards and tangerines, and get some more Strepsils for the throat. All the senior commissioners were at a meeting in the Governors Office in Pagwan Province, so no progress was possible. I got an email from Clive about his trip home. Watched Liverpool beat Middlesborough live on a South African channel.

Sunday 11th December
We invited Zarif, Sayer & Jamshid to our Guesthouse Xmas do on Tuesday evening. Had a Meeting with Mr. Rahimi, putting his proposed Appointments Procedure on hold. Then I held further meetings with two of the senior commissioners pushing more action. In the afternoon, I led a shortlisting meeting for some vacancies inn the Ministry of Finance, and me a very impressive returnee who was trying to make a difference - very impressive guy. It became obvious they needed a step-by-step procedure, so that was my programme sorted for the next day. The Board Secretary came in to say that two teams could not be available for the Appointment Network meetings on 20th or21st. I asked him to tell them that I would tell the World Bank they were not interested, and I would get the next flight out. After dinner, which included roast goat and really thick custard (separate courses!), I watched the South African channel again to see Man Utd draw with Everton.

Monday 12th December
Asked the driver to get me some more Strepsils! Surprise surprise, all the teams have agreed to hold meetings. Mr Siddiky of the LEP programme told me everything was back under review with the World Bank now he had more information.
Had lots more meetings with the Appointments Board people – especially Mr Rafiqi and Dr Rahimi.
Anthony and I called on the Appeals Board Secretary, and I offered to give a presentation to the Appeals Board staff on progress to date.
Later we had interesting conversations with Jalpa Patel of the World Bank and Christy of ADB about our professional proposals being better than stuff copied off the Internet.

Tuesday 13th December
Lots more meetings at the Appointments Board with Messrs Aziz, Paikan, Alawi and Rafiqi, making sure there was some progress.

Wednesday 14th December
This morning I attended a meeting with the LEP staff and the World Bank, to see what further had to be done.
After lunch, Anthony and I were driven to a gents barbers down town, for our annual haircuts. I had my beard shorn as well, which Anthony sensibly declined. Instead of being charged 50 Afghanis, we were charged 250 each, being ferengi (foreigners)
The road was closed on the way back because of a demonstration about the continual traffic jams, so I was half-an-hour late for my review meeting with Mr. Mosawi. Got a lot done though, so that was fine.

Thursday 15th December
Today I worked on the Job Descriptions for senior experts at the Ministry of Women’s Affairs, producing criteria, questions ands written tests to show to Mr Rafiqi. Then I checked new procedural documents with Mr. Mosawi. He’s got good insight.
Today was Jamshid’s last day, so I gave him a bag of Morrison’s mixed toffees – that made him happy!
Finally Anthony and I had a planning meeting with Mr Rahimi, Jalpa of the World Bank, Dr. Quan and Seyar

Friday 16th December
Day off today, so Anthony and I qent back to the ISAF market – I got some silver/ lapis lazuli jewellery, and Anthony got loads of Turkmen jewellery and some pashminas.
After lunch the power cable at the Guesthouse burned out, but that got it fixed by drilling the old cable out, buying a new on eon a Friday and getting hold of an electrician to fix it. You wouldn’t get that sort of action anywhere in the Civil Service.
Later we heard that there had been a suicide car-bomb near Parliament, but only a few locals were hurt, thank goodness.

Saturday 17th December
Today I attended a short-listing meeting with the LEP staff, two Appointments Commissioners and a representative from the Ministry of Water and Power. It was quite evident that the LEP staff need to be more proactive in setting the agenda for interviews by agreeing selection criteria and minimum performance standards with the Ministries – otherwise interviewers will choose their own criteria, and that can’t be right. I sent the LEP staff a load of papers explaining Criteria Based Asssssment.
Zaif and I called on the new Head of Communications, who surprisingly couldn’t speak English, and when I asked for his email address, found that computers were a closed book – oh dear. When I investigated the appointment, we confirmed our suspicions that the Job Description and selection criteria had not been properly identified.
More meetings then with Mr. Paikan to see how a list of activities were progressing, and Mr. Rafiqi to go some some work I had done for him.

Sunday 18th December
Today I gave the presentation to the Appeals Board, which went well if overlong. Then Anthony and I met Marina Walter of the UNDP to discuss Training projects and resources.

Monday 19th December
Today the roads were closed and we were on lock down. President Karzai had declared a National Holiday for the opening of the first parliament in over 30 years - Dick Cheney in attendance. The new MPs were sworn in by the President in front of the former King who is now dubbed “father of the nation”.

Tuesday 20th December
Two mini Appointments Forums – at the Economic Team meeting, the participants only wanted to talk about other things. At the Justice Team meeting, things were more focused, but unfortunately focused on “what if’s”, rather than core issues.
I gave both Teams bags of toffees to reward their efforts.

Wednesday 21st December
Two mini Appointments Forums for Natural Resources and Social Teams.
Again, I gave both Teams bags of toffees to reward their efforts.

Thursday 22nd December
Early breakfast, Rasoul picked us up to take us to the airport in the armoured car, VIP service and the UNHAS to Dubai.
After transfer from Terminal 2 to Terminal 1, I got my gin at the Duty Free and relaxed in the Business Lounge before the Manchester flight. In Business Class I enjoyed champagne, food and videos, before arriving at Manchester Airport and being chauffeured home

Kabul Diary - Chapter 3

Thursday, September 15th, 2005

August 2005 saw me back in Emirates Business Class, flying from Manchester to Dubai and connecting with the UNHAS flight to Kabul. This time though, the suitcase didn’t make the connection. The next flight was three days later, so I had to borrow shirts and ties from Clive and Steve.
On this visit we were in a new Guesthouse, set up by the Asia Development Bank (ADB) consultants. What an improvement! Air conditioning, wireless internet, a French-trained chef and booze from the Supreme Supermarket at cost!
Two new consultants, Anthony and Peter had joined the project, and we also had some young English-language teachers from the British Council staying with us.
Security was tight ahead of the parliamentary elections, so we had to be restricted to “safe” restaurants, and not walk around town as we had before. We still got out a couple of times. Once on the Kabul Hash (House Harriers), up the hill topped by the tomb of the King’s father, and on another occassion,rughtout of Kabul to a lake resort that is being developed next to Kabul Golf Club.
One day we had a phone call from the British Embassy, saying “stay where you are - don’t go anywhere except by xxx car - there has been a series of explotions on the Airport Road”. One hour later - “Emergency over - it was a six gun salute for the President”. You couldn’t make it up!
Work was better this time. The Commissioners asked for on-the-job training, so I ended up running 16 workshops - very enjoyable and rewarding. They committed to major change, and I am looking forward to going back in December to see how far they have got.
One satisfying project was getting 94 civil servants to complete a personality questionnaire I had designed for the Appointments Board, so that I can develop a norm group for use in the next input.
The trip out was uneventful, and even better as Clive and I travelled together as far as Manchester Airport. On the Emirates flight I sat next to a woman who lives in Abu Dhabi, and learnt a lot about life there and in Muscat. Very useful, as Marjorie and I go there in November.

Kabul Diary - Chapter 2

Saturday, April 2nd, 2005

Kabul Diaries

Chapter 2 - Is this wise?

Jason Potter at the British Council, ably assisted by Suhail Aziz at Brettonwood Consultancy, pressed me to do three weeks instead of two in March. Jason said “Many thanks for the report and for the very favourable impression you made in Kabul. The feedback from the Commissioners was very positive.”
Suhail then added “Everyone is very pleased with your work. So thanks. Good show. There is possibility of more work in Kabul, so we would like to discuss this further after Jason is a bit clearer after his talk with World Bank people etc. Meanwhile can you let me know your immediate commitments for the next couple of months?” and then “your three weeks are agreed from Saturday 12 March to Saturday/Sunday 2/3 April, thus giving three weeks input with Clive (Parry). It could be nice if you could do more - so please bear that in mind.”
On 4th February, a Kam Air plane went missing on a flight from Herat to Kabul in a snow storm, and no-one knew where it was. I emailed Zarif, who said “We heard it is found from Band Ghazi (a place near Kabul). Clive came through UN flights and now he is in the office. Everything is ok here yet”. I’ll have to wait and see how this will affect my flights in March. I emailed Clive to get his view.
Clive seemed quite relaxed, as he had taken the UN flight from Dubai, which is also planned for me.
While in Germany on March 8th, I heard that a Brit has been killed in Kabul, the advisor to the Minister of Rural Affairs, probably for offending a Warlord. I’m not fully relaxed about this!
A couple of emails arrived - one from Tom at the British Council with my flight details for Dubai and Kabul, one from Jason Potter giving me more “guidance”.

12th March
The Emirates chauffeur came to pick me up at 5.15pm, a good time to give Donna a lift, as she was due to start the night-shift for the first time at 6pm, in her new job as Manager of the Duty Free Shop at Manchester Airport’s Terminal 1.
On check-in my doubt is confirmed, my suitcase cannot be transferred to the UNHAS flight at Dubai, and I will have to pick it up at Dubai, leave the airport, get a taxi round to Terminal 2 and check in again. Anyway, I went through the Fast Lane to the Executive Lounge to await the flight. On the way to the gate, I popped in on Donna to check she was OK, having been suffering from a dose of flu. She seemed fine, so I went through to the gate and into Business Class on the plane, which was almost full, with 26 out of the 27 seats taken.
The service though was as good as ever, and we even got a toilet bag full of goodies – better than last time, when I had to nick combs and toothbrushes from the Executive loo (I still did this anyway – force of habit I’m afraid).
We landed in Dubai at 7am local time, but it’s a route march to the luggage carousel. I got there eventually, went through passport control, and got a stamp saying I am allowed to stay three months when it’s more like 4 hours in the airport. I collected my giant Fendi case, and bagged a taxi to Terminal 2. $10 dollars and a few Dharham seemed to satisfy the driver, but then I had to wait an hour for the UNHAS desk to open. I met a really interesting Scot while I waited, Gordon, a security guy who is ex-Royal Marine Commando, who will be doing 6 weeks in Kabul. He has a Thai wife, so I told him about the Mai Thai Restaurant, which serves really good Thai food. I hoped I would meet him again there (or the Elbow Room, which is always full of ex-pats).
The flight is full, and we only get sandwiches, but never mind. Arrivals at Kabul International Airport has has got no better. The entry forms were piled up, requiring all the usual information, but just like last time, I was in the first few going through, only to stand waiting for ages for the luggage to come. I RANG Zarif, to let him know where I was, but he couldn’t get in to help me, as the security had tightened up.
My suitcase had been damaged – one of the wheels, complete with housing, had been broken off – but this is not the West – there’s no Complaints Desk, so I put it down to experience, and dragged the case through to the outside world, and met up with Zarif. He had got the British Embassy driver and 4×4 waiting for me, and we went to the Embassy so I could re-register.
Then we went to the office, and met Mick Mimnaugh, another Brettonwood consultant on the project, and Seyer, who I was pleased to find was now full time on the project. After updating myself, Mick and I went to the Gandamack Lodge, former residence of Osama bin Laden’s fourth wife and children, who still owe $450 in back rent. I find that I will still be in the same boat, as rooms here are $105 per night, $50 more than the Park Palace Guesthouse I stayed at last time, and in total more than I have bought with me, so I had a problem.
In the evening, Mick and I went to the Elbow Room, to have dinner with Colin Stringer, another Oz who is also a Brettonwood consultant.

14th March
After a continental breakfast, we went to the office, and because there weren’t enough PC’s, I had to have my laptop checked and protected from Virus before I could start work. With 3 consultants doing different things, we needed a third interpreter/translator, and Shohaib had been selected for me. He’s a qualified dentist, but can’t get a job – dentists are public servants, but there is not enough money to pay for enough dentists, so the only way he can earn money is to do this. What a ridiculous situation. He had been in Kabul throughout the Taliban era, and had even been dragged out for execution for listening to music – luckily a friend of his had stepped in and save his life. Clive

15th March
Breakfast with Ed – a larger than life American, who told us that 18 more security guys are coming from Iraq this morning for the parliamentary elections, to be billeted in bunk beds. They were arriving from the airport as we left for the office, moaning about the trip via Kuwait and Sharjah, and the cost of taxis from the airport.
Everything went well in the office, except the electricity continually dropping, and the printers etc turning themselves off and on.
Today, Marjorie and Linzi are flying to Alicante, on their way to spring clean the apartment at Aldeas de Aguamarina. They have a heavy pot of paint to take with them, rollers, brushes and all sorts of cleaning materials.
In the evening we went to the Mai Thai, and found Ed on the next table. We had a really tasty meal, then went to see Ed’s new house around the corner – great – outdoor pool, huge TV and audio system, barbecue, chandeliers and fires and over the top bordello furniture.

16th March
After the Thai meal, Mick was sick, and failed to surface all day. I spent all morning preparing for the Appointments Forum that afternoon, which went pretty well, I thought, but Clive got upset about everyone who didn’t behave properly. One uniformed guy from the Ministry of the Interior went on and on about corruption of the Dari language, with the introduction of English words like Forum, Network, Shortlisting etc. My mate Mr Moosawi expressed sympathy with this view, and said he sympathized with the GENERAL!!!
Clive and Mrs Osman ate at the British Embassy in honour of some British Council Dignitary, so Mick and I eat in the Gandamack.

17th March
This meeting I held an Interviewing Workshop for Commissioners, experts, and shortlisting graduates; despite the normal arguing at the start, it went well, as I was thanked profusely in Afghan style, and asked for more information and training sessions. After lunch, we went to the Standard Chartered Bank so that Mick could get some dollars, but it was closed, and would not open again till Sunday. Then we did a bit of shopping, to get an Astrakhan hat for Clive, which cost $15. After work, Clive and I walked to the shop of the Bookseller of Kabul – staffed by his three sons. Unfortunately, his fame and popularity have driven the prices up – on book by Sandy Gall was priced at n$85!
Marj texts to say they are very busy, lots to do in Spain.
At 7.15, the driver took us to the Croat Restaurant, where I enjoyed duck soup, a huge schnitzel dinner, and French red wine.

18th March
It’s Friday morning, so we had a late start, with breakfast at 8.30am. Today, Marj and Linzi are going to Senorio e Roda, where the other apartment is being built, to check on progress.
Clive, Mick and I went to the ISAF market. I bought two pashminas, 4 DVDs, and three watches – total cost $49. Clive bought an oil lamp – not the Aladdin style, but a smaller one with 5 arms where the wicks go. Now he has to find out about appropriate wicks and oil, and we hope the lads in the office have some idea. Then we got the driver to take us to the top of TV hill (it has a Dari name, but that’s how we identify the hill that divides Kabul). Clive got out to walk when we were near the driver, but this did not suit Mick. The driver commented “Cigar eating no good walk!” which caused great laughter at his insight.

19th March
We continued to teach real English to our Afghan staff. Unfortunately they are starting to get too clever. When Clive described Seyar as a twit and a burk, Seyar told Clive these were things he had been accused of himself.
We had a meeting arranged with the Commissioners planned for 12.30, but the message came back that they would be too busy until 4pm. OK we said, 4pm it is, and by 6.10 we had taken them through a long list of problems and proposed solutions. Luckily they were up for the discussion, and kept us going with pots of green tea.
In the evening we went back to the Elbow Room with Chris Jones from C3, the consultancy doing the Pay & Grading review. The evening was overshadowed by Clive’s anxiety over the chances of Wales winning both the six nations (that’s Rugby) and the grand slam (beating all the other five national teams. To put him out of his melancholy, I texted Barry, who promptly replied “22 to 7 to the Taffies, with 30 minutes to go”. Clive was in heaven, which made an improvement over the quality of the food.

20th March
Had a meeting with Dr Hamad Zada, the acting Director General of Civil Service management. I gave him a copy of my Terms of Reference, and we had a chat about the Appointments Board, and what needs to be done.
At lunch time, we got the driver to take us to the Supreme Supermarket – the PX used by ISAF forces from the bases near the airport. WE had to show our passports to get in, as it sells booze at really cheap prices – four cans of beer for $3, and wine from $6.20 up. Clive went mad and bought a tube of Polos as well. Eerily we were surrounded by Mad Max types, big blokes with shades and a belt full of armaments. Back at the Board office, they were interviewing candidates for the position of Rural Development Director, and using the written test I had produced. Two of the candidates had completed this in English, so I was able to score their work against the criteria, so that Mrs Osman could do the same for the ones completed in Dari. I then had to explain how to use this information as supplementary to the evidence gained in interview. Mr Moosawi picked my brains on dealing with sensitive problems from the Ministries.

The 21st & 22nd were national holidays, New Years Day & Education Day, so the offices were closed. Being diligent consultants, we worked at the Gandamack Lodge, and didn’t have a beer before 12.30 on either day. Talking of beer, some Yanks from the de-mining team were leaving Afghanisatan before they had finished their supplies, so donated them to us. A big plastic bag of beer cans was left outside Clive’s room, so we could replenish our supplies. On the Monday night, we ate in the Lodge, and I had mento as a starter – lightly spiced meat in pastry (a bit like big wontons), hot but with afghan yoghurt as a sauce.
On the Tuesday night, we got the driver to take us to an Italian Restaurant owned and run by Croats, the Vila Velebita, and took Jim, a Brit rep from Olive Security with us. The food was excellent, and the portions huge. The wine was great value - $14 for a bottle of Chianti, so we had two!

The 23rd was Clive & Mick’s last day. It was rather hectic, because they had to tie up all the loose end, all the time frustrated because there was no news of flight tickets or the time of departure. At lunchtime, we took the lads to the Elbow Room – and Seyar ate the most this time, winning the record from Zarif’s attempt in December. After work we went shopping for Lapis Lazuli boxes and lanterns. Clive bought two boxes, and I was tempted to get one as well, but the others were chipped. The shopkeeper promised to get me one for tomorrow. Back to the Gandamack for a beer, start packing, and dinner with lots of wine.

24th Clive and Mick got picked up early for their UNHAS flight, o I was left on my own. After breakfast I checked out of the Gandamack, and put my new suitcase in the boot of the Corolla. The office was now only half full. Zarif and Sayer were still there of course, but Shohaib had completed his time with us as well. I sorted out priorities with Zarif, and asked him to get me some postcards as before. I told him that next week I wanted FLAVOURED nann for lunch ( and I’d try to nick bananas each day from the guesthouse). On the way home I got the driver to stop off at the shop we went in yesterday, to get a lapis Lazuli box for Marj.

Went into the Park Palace Guest House to register, and it was much improved from December. I am in Room 114 overlooking the garden, which is nice, internet in the room, TV, shower that works properly and a nice bed. Had dinner at seven, and chatted with a great American called Jim, who had recently been in Kyrgyzstan, so we discussed the news from Bishkek.

25th – TGIF! Oh yes, the Park Palace Breakfast, then off to the ISAF market, and I successfully changed two dud watches (probably for two more dud watches, but what the hell, $10 each, what did I expect?). On the way back I got the driver to stop so that I could get some nann and fruit for lunch. A huge nann cost me 8 AFs, but for two bananas and two oranges I was charged 40 AFs. The driver thought he would only have had to pay 25, and Zarif said later that 20 AFs was nearer the mark for an Afghan, but when you convert to sterling, 1 AF is equivalent to 1p!
In the afternoon I completed some work on the recruitment of a new Director General, and emailed Marj and Barry. Dinner was fine, and although not Western, its good basic stuff.

26th March
Back to work – it didn’t seem like five minutes. Seyar was re-starting at University each morning, studying English, so it was just me and Zarif in the office. We went over to the Commissioners, and tried to arrange some meeting s- we were 50% successful – we got a training session organised for the staff on the principles of selection and assessment, and a meeting with Commissioner Rahimi to discuss their considered views on my suggestion for written test and interview questions for the Director General appointment.
In the evening, the England v Northern Ireland game was live on TV via an Aussie sports channel – yippee! A celebratory Fosters seemed appropriate. Four nil, as it should be (even though two of them came off the heads of Northern Ireland players).

27th March (Easter Sunday – Marj says ‘have a nice Easter’)
I went into the office, and wished Zarif and Sayer Happy Easter, but to no avail. It hasn’t caught on here yet. Mobile Phones, Toyota Corollas and the Internet yes, but Christianity probably never.
At 9.30 I was ready to start the training course for the 20 graduates; by 9.40 no-one had come – by 9.45 I had six, and later turned one away as we were well into the session. It was alleged that some had been told not to come as they were too busy; hard to believe when I know they sit all day texting and twiddling their thumbs.
The session ran until 11.30, and at 12 I went to complain to my mate MR Moosawi. He repeated the story about being busy, but I complained that if that was true, the training should have been postponed. I also insisted on set times for the training of the new commissioners, and here I got more success – 4pm on Monday and Tuesday – here’s hoping.
Back in the office, and Sayer tells me that all the control numbers in Dr Rahimi’s section were all over the place. Every week it’s a different set of numbers. As I had a meeting set at 3.30 with Dr Rahimi, I asked for a report of the discrepancy that I could give to him to investigate. I also got Sayer to take round to the new commissioners the first handout for tomorrows training – “Validating the Selection Process”.
We went to see D r Rahimi, and you know what, I put my head in my hands. The job advert had gone out wrong - half the criteria were missed off. Did we have to re-advertise? If so, can we re-define the criteria? Both the Chairman of the CSC and his Special Advisor were out of the country, so I had to think.

28th March
The next morning I went back to Dr Rahimi with my masterplan. Recover the lost criteria, and pretend nothing happened. It all went well until I saw the criteria – next to useless, surprise. Nil desperandum, I concocted proper question that more or less relate to his criteria, and gave him some ideas for the interview and a written test.
At 10 o’clock, there was a TA (Technical Assistance) Coordination Meeting, chaired by Dr. Hamid Zada, the acting Director General, with various consultants suggesting that there should be weekly and monthly report forms, and more meetings – groan.
In the afternoon I ran a training session for the four new Commissioners, and two of the others turned up as well – great. I took them through (basic) validity theory and the importance of criteria-based assessment, before telling them how to get the Ministries to toe he line, and change everything they are doing, starting with a new Application Form and a new shortlisting procedure. As ever, they promised to take away my handouts for consideration.
On the news we heard that there had been a road-side bomb on the Jalalabad Road, near the Supreme Supermarket. 4 Afghanis and a Canadian hurt.

29th March
A wonderful meeting took place with Mr Hassan, the Secretary. I asked for two things – more graduate training and training staff in statistics. His response was that the Commissioners needed the most training!
Later on I went through statistics and data bases with Mr. Aziz and Miss Kubra, and left them with examples of correlation stats and criteria records.
I met Mr. Moosawi again later, and we had a good chat about what was wrong, but we would have to wait for the Chairman to return to get any changes.

30th March
Today we had Bolani bought to the office by our driver, Azim. It’s stuffed batter-like “bread”. We had potato and leek versions, still warm from the oven, delicious but very greasy!
In a chat with two of the new Commissioners, I found out that they thought I would make a good Commissioner. I am already a Mushawer, an Expert, so all I need to do next is become a Muslim, get Afghan Nationality and have 20 years experience in the Afghan Civil Service. A doddle – by the time I’m 80 I’ll be there.
There was more Taliban stuff on the news – a car-bomb in Jalalabad outside Government offices. Just the driver killed, so it sounded like the bomber didn’t get out in time. What’s that saying? “If they had a brain, they would be dangerous”.

31st March
Hooray! I met a couple of Hashers this morning at breakfast. Hash Cash and another Aussie, who have a run every Friday. I left my card and vowed to bring my trainers in August (hopefully evening runs, as August is reputedly hot, dusty and fly-ridden during the day).
Mr Baizayee had still not returned to the office, but I ploughed on anyway getting my report folder ready for him.
The second Graduate Training was due to start at 11am. The “Job Psychologist” – (that’s me) – got there on time, only to wait 15 minutes for the participants to drift in. I gave them a good telling off, and said if his was a western country, they would be in trouble. They took it in good part, and we got on with the workshop – with a very interesting discussion about the real importance of various selection criteria, including language skills.
The second Training session for the new Commissioners was after (their) lunch, and I found out the Chairman wasn’t now expected back until Tuesday, so I had no chance of trying to influence him personally. I would have to leave my reports and papers with his deputy, Mr Moosawi, who would then hand them over.

1st April was a Friday, so I had to work at the Guesthouse. I had an interesting chat at breakfast with a Brit, who had just arrived from Uzbekistan, where ex-pats are now down to a tiny group, with the collapse of international aid. He also talked about Kazakhstan, which is oil-rich and now very expensive.

2nd April
Last day in the office, and there were lots of loose end to tie up. I met the Commissioners, and handed over my report and documents, and Clive’s file of actions and recommendations. As the trees in the compound were sprouting their spring blossom, I took the opportunity to take some photos.
I gave Zarif a list of jobs to do in my absence, and left a note for Clive on what to check when he returns in May.

3rd April
That was that for this visit. The British Embassy Driver took me to the airport, and I got on the UNHAS flight to Dubai, there to get a taxi to the Concorde Hotel for overnight, and the Emirates flight home to Manchester.

Dienstadt March ‘05

Thursday, March 17th, 2005

My BA flight was cancelled, so I was bounced onto Lufthansa, requiringa BMI flight to Heathrow, transfer to Terminal 2, and the Lufthansa plane to Terminal 1 in Frankfurt.
Yet another “Advanced Interviewing” 2-day course for EUMETSAT, but this time they have chosen a new venue, a hotel in the village of Dienstadt, about 15 kilometres west of Darmstadt. Amazingly, the taxi driver from Frankurt Airport chooses the country roads, and she gets lost. The bill came to €50, 10 more than normal.
The hotel was fine, but having pigged out twice in Club Class, I chose to get an early night.
Next morning, Elayne Chapman turned up with only 4 participants (we can cope with 15!), and the four are junior grades, not likely to get involved with many interviews. Normally with small numbers, I go into greater depth, or give them more challenging tasks in order to fill the 2 days, but these Frauen (one French, one Swedish, one German and one Brit) just want the standard course. That means longer coffee breaks and a bit of an early finish!
At the end of day one, I asked the waitresses where I can get a haircut, and they direct me to the other end of the village. A nice walk under the railway line takes me to a small hairdressers, and a fine lady who speaks no English, and her little dog, Baby, attend to me. Hair and beard cut were interrupted by a couple of friends of hers who popped in for a chat, but no problem, the haircut carried on alongside the village gosssip.
Day 2 went well, including video feedback by yours truly in a constructive and diplomatic way. Pascale came to wrap up and take the video camera back to Darmstadt, and collect the happy sheets.
Back to Frankfurt Airport by taxi (another €50), through the normal double scan and search system for UK flights, and rest in the Executive Lounge with a G&T. Flight was on time, great, and home sweet home by 9pm.

Kabul Diary Chapter 1

Thursday, March 17th, 2005

Chapter 1. In at the deep end.
4th Dec
Marjorie and I are enjoying the Gluwein and Bratwurst at Bournemouth Christmas Market, when Clive Parry rings me while he’s waiting at Gatwick for his flight to Dubai and on to Kabul. Clive tells me to bring my own toiletries, and brings me up to date on the project.
8th Dec
An email from Clive warns about Arrivals at Kabul Airport, and the standard of Guesthouses. Forewarned!
9th Dec
The Emirates chauffeur picks me up from home to take me to Manchester Airport. Kiss Marjorie goodbye, with a promise of a call from Dubai.
Safely settled into seat 1K with my glass of champagne, I contemplate this latest Asian project.
In the Business Class loo, I find free combs and toothbrushes! It’s often the little things that make me happy.
Over Germany, turbulence delays the arrival of lunch. It is now 7pm Dubai time, so I treat it as dinner, with the hope of some kip before landing.
Nazra, an attentive stewardess, keeps my glass of Tokay Pinot Gris topped up.
On arrival in Dubai, I realise I am in Terminal 1, and the Kam Air flight goes from Terminal 2 - in 5 hours time. So I blag my way into the Emirates Business Lounge to while away the time. Don’t even ask if Kam Air have an executive lounge.
You see the other side when you transfer to Terminal 2. First the check-in and waiting area is chaotic, with 5 seats for 40 transit passengers. When the bus eventually comes, it’s all standing, and takes for ever - I didn’t realise Dubai was so big! The holding pen is fine, but desperate rushes are made for the next bus, and to get up the steps. No decorum.
The flight is relaxed. None of this stuff of sitting in particular seats or leaving on time. Passengers go and chat with the cabin crew while the seat belt sign is on! It’s not British. Get given a pseudo-english breakfast - omelette and baked beans aren’t too bad, but the sausages are so bad even I didn’t eat them, and bacon isn’t on the menu of course.
The view of Iran is just cloud. When we get over Afghanistan, it just looks like clay buildings, clay dust and clay everything else. Monotone - dusty, misty, colourless.
Following Clive’s advice to the letter, I am first off the plane (being in the front row of business class has its advantages), and hot-foot it across the concrete to Arrivals. Grab my entry form and stand at the official’s window while I fill it in. Get my passport stamped, and go into the baggage hall in jubilation, watching the hoards behind me queuing 20 deep. To no avail. Everyone’s luggage comes through before mine. Zarif, the young Afghan assigned to assist the project, wanders in from the outside to meet me, and uses Afghan techniques to progress the luggage. Relieved but knackered, we go outside, meet Clive, and get aboard the British Council’s armoured 4×4 to meet the challenge of the Airport Road. Like an Asian Shuemakker, our driver speeds down the middle of the road, slithers through elaborate fortified chicanes, past check-points, barbed wire and “No Photographs” signs, till we get to the Park Palace Guest House (which Clive has upgraded to from the Park Lodge). I am assigned a double room at single room rate, much to Clive’s annoyance, because all the single rooms had gone. Various male and female staff wander in and out while I get changed, to point out the delightful plastic coat hangers and the chinese toilet paper, failing to tell me the central heating doesn’t - but setting up a little fan heater and 2-bar electric fire, which can only be used next to the TV, where the only (vastly overplugged) socket is. Yes - TV - with both CNN and BBC World (Asian editions), but of course no teletext. That reminds me - dual band mobiles work, including txt, and the Guest House has a Business Centre - 4 Internet connected PCs, at $3 a session. Clive has had a line fed directly into his room (for $7 a day).
As soon as I get changed, Clive has a surprise for me.
The Friday market - show your passport to get in, and full of vendors selling carpets, scarves, fur coats, Victorian medals, hand-carved pencil boxes, loose gemstones, watches, CDs, DVDs, Enfield rifles and loads of curios. I don’t buy any carpets rifles or shawls, but get a free cotton scarf, and 2 DVDs for $5.
Back to the Park Palace to find the central heating is going to be off for days, and they have run out of beer. Clive updates me on the project, and gives me some papers to read.
Shower and a kip, do my email in the computer room, and pleased to see Lorro predicting a Bolton win over Norwich tomorrow.
6.30 - evening meal time. The staff eat the same as us - well, more, but the same food (except the can of Heineken) if you see what I mean. Bearable soup, rice and stuff, and an “authentic afghan dessert” (a bit like runny blancmange).
And so to bed - early night - first meeting with a Commissioner tomorrow!
11th December
Wake up at 1.30, freezing cold. The central heating is not yet connected, and my large room is too big for the little heater - and looking at the overused plugs, not safe to leave on all night.
Up at seven to a healthy shower and a dreaded breakfast - but not too bad - some nan, toast, Nescafe and fruit, and (I find out) free water etc when taken from the fridge during meal times, but chargeable in between. So I take a bottle of water, and vow to save $3 for a mini-can of Heineken in future by helping myself at appropriate times.
Rush to get ready for 8.10, when Zarif rings to say the car won’t be coming till 8.30. It arrives at 8.45, so we just get to the office in time for my first meeting, with Ms Osman, one of the five commissioners. She is about to dash down to Kabul University to give a test (as yet unwritten) to select 10 graduates to do short-listing and monitoring work. I spring into action, write the test, have it translated into Dari and 75 copies made, and go to the University. Ms O warns the assembled 70+ students that this might include being dispatched to the provinces, at which the numbers dropped to 64 (still blinking good, I think). They do the 20 minute test and complete a Civil Service application form (of which more to come) and we take them all back to the Prime Minister’s Compound (where our offices are). On the way I get the driver to change $10 dollars at the side of the road into 440 Afghanis (AFs to us locals), and get me some bread. The bread turns out to be cold leek nan - but quite edible.
The roads round the compound are unusually guarded by tanks and soldiers, but what the hell. Back in the office a lukewarm meal of brown rice and unidentified stuff sits on my desk. I prefer the cold nan.
When we get back to the office, I find another young Afghan sat at the next desk - Seyar - who is our intepreter/computer whiz.
Then in the afternoon (with the help of Seyar) I train two female officers in objective assessment of qualitative data - in other words scoring the answer sheets from this morning - in Dari (a Persian language related to Farsi). By 4.45, and way past civil service going home time, we are half way through the 64, so agree to re-convene at 8.30pm tomorrow.
Back in the car (a mature Toyota Corolla) we find out that we have hit the worst traffic jam for months. Possibly down to Clive, who, on his return at lunchtime from a meeting down the road, tried to proceed down a cordoned off road, only to be pounced on by the military, completed with gentlemen in balaclavas lying prone on the floor with their trusty AK47’s aimed at his car. The confusion was sorted out, but the heightened tension was not. Ho hum. Just like Bolton on a Saturday night.
So we get back to the Guesthouse late, gasping for a beer. None in stock, so we beg a can each off a fellow inmate. I email Suhail, form Brettonwood Consultancy, who is paying me, and let him know I’ve arrived and work has started.
The driver then picks us up for a trip to the Thai Restaurant, where they serve the authentic stuff - but the beer is now $4 for a mini-can.
Back to the Guest House cheered up a bit by the fine meal, when I get two txts from UK. Everton beat Liverpool, and Norwich (who?) beat Bolton!! And I thought Afghanistan was a problem!
12th December
Another basic breakfast, and an uneventful run into the office. Go and finish off the scoring of tests, and find several discrepancies between the list of students who took the test, and those who completed application forms. Turned out all right in the end, all due to clerical error. I take the 64 results (they scored in a range of 3 - 10 out of 15) and work out the statistics to tell us who to put through for interview.
Then I have to go and register at the British Embassy. The Ghurkas relieve me of my mobiles and organizer, and I meet Richard Weyers (1st Secretary Cultural). We chat about work and I complete the appropriate forms, including next of kin)
Soup for lunch, with nan and a banana.
In the afternoon we have a strategy meeting with the Commissioners, which gets off to a bad start. Two gentlemen berated us for all this fancy talk about Mission and Values, explaining that their purpose was laid down in law. We eventually get over that hurdle, and have a very successful review of what needs to be done, including some specifics for me.
After the meeting, have to nip to the loo sharpish. Oh dear, Kabul belly.
That evening (after 2 more events), Clive and I go to the Elbow Room, owned and run by two young Brits, and evidently the home from home for all the expats in Kabul.
We order a bottle of Jacobs Creek to have with our meal. Clive choses soup (as always) and Filet Mignon, I go for Tacos and Blue Cheese Fillet. Text this fact to Linzi, who sends a very rude answer. The meat iss not up to Botanic Bistro standard, but the cooking is good enough.
Home again, do a bit of work, loo again, and off to bed. Some time later a quick dash to the loo and the evening meal comes back up. Oh dear.
13th December
Breakfast requires a sensible choose - just toast and coffee. At work, I check on the selection of interviewees and go through the list, finalizing those 20 who will come for interview on Saturday. Start listing progress on my Terms of Reference, and project diary. For lunch, I choose nan and a banana. At 1.30 we attend the Network Meeting in the Conference Room, rather formally opened by the Vice President (with cameras and everything) but he doesn’t stay to take part. Clive and I have to stand and be introduced to the meeting. Towards the end, Seyar comes in with Richard Wayers from the British Embassy on the phone, and he goes out to take a call. After the meeting breaks up, I find Clive, and he has just found out that his mother has died. He will get the next plane out, and goes off to the airline with Zarif and the driver.
When he gets back, he has got his flight, and having to cope with all his travel, family and work concerns all at once. He decides to skip dinner, and arranges to go through all the outstanding stuff with me after breakfast, so we tell the driver to pick me up at 9am. Clive will go to the airport in the British Council 4×4.
I email Suhail to bring him up to date, and find an Invitation from the British Ambassador to tomorrow night’s Xmas Party - but don’t feel very festive.
14th December
Breakfast meeting with Clive, when he is thankfully still focused - I warn him it is all likely to hit when he gets back to UK. We go through all the major outstanding stuff, and say au revoir.
Zarif tries to get Clive’s Visa sorted out for a 6 week visit in the Spring, but no chance. Looks like the authorities want him to fork out for a new Visa, rather than adjust an old one. No surprise.
I bring Zarif and Sayar up to date with the new priorities, and set up a revised series of meetings. This includes writing three workshops in time for Zarif to translate into Dari.
In the afternoon, as we still have no Internet connection, I nip to the Civil Service Training center, and blag my way in to print off my invitation to the Xmas Party at the British Embassy.
The driver drops me off at 7.45, and unlike my previous visit in daytime, no-one asks to relieve me of my mobiles - it must be OK after 5pm!
God it’s packed. Find the cloakroom to dump my coat, and eventually find the bar hidden on a balcony - Becks! I’ll have two! Chat to the guys from Standard Chartered Bank, who ask if I want to open a Bank Account - ATM withdrawals in AFs only. No thanks, but they’re nice chaps, from Mumbai, and I plan to ring Charlton (an unfortunate name) for a meal one night.
Buffet dinner - Afghan Curry - Barry highly amused because he thinks this is an alternative to Chicken Curry or Lamb Curry. Start chatting to Royal Marines Commandos, who are on duty and drinking Cola - the Brigadier overhears me waffling on (I have a qualification in this), and expresses a high level of interest - he takes my card.
When the carol singing starts, I take my leave (a good idea anyway because I am by now full of mulled wine, bottled wine and any wine, as well as the Becks!)

15th December

Only in the office 5 minutes when the phone rings. Its Jane Pizzi from the Provincial Reconstruction Team (PRT) at ISAF (the International Security Assistance Force - NATO troops to you and me). Her boss (the aforementioned Brigadier) wants to see me - today - 3pm - at ISAF HQ. Crikey.
I get on and write the material for Zarif to translate, chat with Chris Jones from the project next door - Pay & Grading, which he would like to re-christen (or re-muslem?) Grading & Pay, to reflect the true priorities. He complains, like us, of a lack of man-months to complete the work - it was ever thus.
Then I get over to ISAF HQ, where I am asked if I have any weapons - me? Check in, hand over my mobiles and organizer, and get met by Jane, who is a short sailor. She walks me to the brigadier’s office and provides real coffee - this is a first, and I find myself advising on ways of getting people to work in the public sector in Badakhstan. Good job I’m not a waffler. The Brigadier declares himself thankful, and Jane walks me back to the gate (we find that we were both at the Bournemouth Xmas Market a few weeks ago consuming Bratwurst and Gluwein! - small world eh?
After work, Zarif is anxious to find an Internet Café - we find three, but none of them have connections!
On to the Inter-Continental Hotel - Kabul’s finest, and undoubtedly no connection with the International Hotel Chain (a bit like the Hard Rock Café in Mombasa, which is really a café). Twice in one day I am asked if I have any weapons - tempted to say “how much do you want to pay?”, but on second thoughts…
Nice buffet dinner, except the power goes off twice and it’s too dark to see your plate. Any drink you like expect alcohol, so I order a Sprite, total bill a hefty $12.

16th December

Thursday, first workshop with the commissioners. The Chairman and three others attend, because the wife of the fourth one has been taken ill. A bit apprehensive, as they have been interviewing people as long as me, so what would I know? But the whole thing goes swimmingly, as I am able to offer both process improvements and new techniques that are short-term wins and long-term benefits. The meeting overruns, because they want to keep taking about the subject - great. Can I also come back after lunch to work privately with Ms Osman and the Chairman - of course!
I am asked my advice on interview questions for an upcoming vacancy, revised structure plans, and the induction of the 10 graduates. Good job I don’t waffle. They ask me to leave a handbook of my various workshop materials and documents next Wednesday - fine.
Zarif and Seyar have gone to Mr Fahad’s house (he’s the big boss of the Civil Service Commission) where there is a farewell do for one of the up-and-coming lads who is off to Korea for high level training, so I take the opportunity to make a start on my reports.
When I get back to the Guest House, One half of one of my radiators is hot - yippee!
Then the driver runs me to the Lai Thai Restaurant, where I gorge on Muay Thai Chicken and steamed rice, washed down with a couple of Fosters. Their range of expensive t-shirts are too gaudy for Brits - leave them to the Yanks. One even says in huge writing “I’m proud of my Dad - he served in Afghanistan” - can’t really see Barry wearing that to work.

Friday 17th December

Had a god chat over breakfast with an Aussie, taking about cultural differences - he’s worked in Polynesia and Melanesia, and noticed quite different attitudes to the work ethic and obligations. We are joined by an Afghan expert, who tells us what the Russians did to ferment ethic divisions, and some useful stuff about how Higher Education works here.
Off to the Market to get some silk scarves and DVDs, and I ask about discrete white t-shirts - something might turn up.
Back to the Guest House for a grotty lunch (the 7up was OK) and to test the DVDs. Alexander is great. I check the emails, and go down for dinner - not too bad, but am beginning to forget what pork, fish or wine are like. No preparation for tomorrow’s work, as it’s the interviews all day, but I get my flight tickets ready for Zarif to confirm, and the postcards for him to post.

Saturday 18th December

It’s interview day, so I dump the stuff with Zarif, explain some English that needs translating, and get off to the other building ready to be on the interview panel. No one seems to have a key to the interview room, so temporary panic. Eventually we get in, and I insist the candidates sit at the same table as us - they are still using the 1904 civil service model, just like Bangladesh - but not for much longer!
Off we go, 19 out of 20 turn up, and I get to ask them about English and IT - in English of course. My Dari is limited to 3 words still (Tashakoor, Bale and Dushambe), and Pashtu zero.
We get the scoring done by 6pm, and it looks like our only female candidate has got through to the final ten, thank goodness. Zarif is hovering, waiting to go home - he confirms my flights are OK, but hasn’t posted my cards yet. This is a worry for him, and he thinks I’m wrong not to want to put them in envelopes. Anyway, back to the Guest House - hooray, the radiators are on full blast! - and just in time for dinner - oh no, it’s arriving late, so chat with a Yank who is doing Change Management for the Ministry of Communications - he is a bit worried, as the Minister - who’s a good guy, is on the move. Dinner is the same soup, rice and mutton as usual, but what’s this - apple pie for pud!!

Sunday 19th December

Catch up with Mr Hassam, the Board Secretary, and find he has concluded the scoring and selection process, and passes me a photocopy of the final list, which I will use in Statistical Analysis training.
Second workshop for the commissioners, but this time the numbers dwindle to two. I knew Ms Osman had gone to Lebanon, but now I find out one is interviewing and the other preparing to go to Australia. Nevertheless, I give them my thoughts on the good and bad points of yesterday’s interview process, and introduce them to Behavioural Interviewing and the Interview Cycle. Once the translation problems and the novelty of all this are got over, we see eye-to-eye on the way forward. I am asked to give my expert opinion (again) on some imminent selection work, and the Chairman prepares to take the list of Graduates to the Vice President for approval.
When I get back to the office, Zarif has reconfirmed my flights, posted the postcards, and bought me a nice Christmas Card - what a nice thing to do. I express my gratitude

The other day I was watching a TV programme about healthy diets that must include fish. I related this to Zarif, and asked if any fish was available in Kabul, as there was none in the Guest House, and I hadn’t seen any in Restaurants. He tells me that it is available, but relatively expensive. It’s river fish from near Jalalabad where our fruit comes from, and he would provide some at work one lunchtime.

Now that time has come! Whole fish, hot and spicy coated, gets delivered by our driver. You just pull it apart with your hands, and tuck in. Lots of bones, but very tasty. Oranges for dessert.
Then I try to find Khatera, to set up a time for training in statistics, but she has swapped jobs (job rotation at work) with Roya. Roya is only available today(she can’t come to work for two days because she is busy(?)), and we need to use Mr Aziz office - he’s on a course till 4pm, so I leave it to her to organize.

Khatera asks to be trained in lieu of Roya and this is penciled in for tomorrow morning.

Monday 20th December

Met 9 of the 10 graduates who had been recruited, and who started today. Asked them what they thought they had been assessed on in the Written Test and Interviews, and they had no idea. This is a whole new world to them. I also said that most of them would need to quickly improve their English and IT skills, as these are essential for their future careers.
My meeting with the Commissioners on the jobs coming up in the Cabinet Secretariat was only attended by Mr Mosawi. His room mate wandered in and out with bare feet and a towel (!).
At the Guest House, the central heating is off again, so I wear a sweatshirt over my ordinary shirt to bed, and leave the 3-bar electric fire on all night.

Tuesday 21st December

Seyar brings me a present - a box of real Afghan sweets, nuts in something white - something for the Christmas table!
Off to see the Monitoring “experts”, and bring them up to date with my thoughts and plans. Fine for a while, until the meeting descends into a moan about Ministries and other sets of people not communicating with them.
Then a surprise - a banquet hosted by the Commissioners, roast chicken and mutton (to be eaten with spoon(!) and fork, and a demonstration of pomegranate technology by Mr Hassan. These were huge pomegranates from Kandahar, and the technique is to cut them into quarters, and bash the skins with a spoon, loosening the seeds until they drop on a plate, they you can eat them with your spoon - yes, the same one.
I relate this revelation to Seyar, who says an alternative is to squeeze it well in your hands, then insert a straw and drink the juice! You can do the same, he says, with a mango! Well, you learn something every day.
Zarif rings from Kam Air - no room in Business Class, so it will have to be economy! My assertive skills launch into action - there are 8 seats in Business, and I want one of them! The counter assistant offers a seat in Business on a later day - you must be joking. Eventually Zarif sees the Manager, who sorts it out. Apparently it was the driver who took the ticket in to confirm my flight, and both he and the counter assistant didn’t realize it was a J Class ticket. Never mind, it’s sorted out now, and the flight is confirmed for 2pm. The armoured 4×4 from the British Council is confirmed to pick me up at noon.
Zarif arrives back with an Afghanistan sports shirt for $3.50, but I think one is enough, thank you.